The agreement, in full.

These Terms of Service are a binding agreement between you and the operator of the aegin.live website, the Aegin mobile applications and Aegin Desktop for Windows and macOS (together, the "Services"). The operator is the founder of Aegin, who runs it from India as a sole proprietorship trading as "Aegin". Its postal address for legal notices is available on request at support@aegin.live. Creating an account, downloading the app, or using any part of the Services means you accept these Terms in full.

The Privacy Policy at /legal/privacy, the Refund Policy at /legal/refund, and the Seller Information page at /legal/seller form part of this agreement. Where they conflict, these Terms govern, except that the Refund Policy governs on refunds, the Seller Information page governs on the statutory disclosures India requires of us, and the Privacy Policy governs what a rating of an assistant answer includes and how long that snapshot is kept. Nothing on the seller page displaces the arbitration provision below.

Aegin Desktop is also licensed to you under the Aegin Desktop License Agreement, which it shows before it installs. Where that agreement and these Terms conflict about Desktop itself, the agreement governs. On everything else, including eligibility, payment, liability and disputes, these Terms govern.

If you do not accept these Terms, do not use the Services. We do not negotiate individual terms and nothing said in support correspondence, in the app, or by the assistant varies this agreement.

Aegin is a self-restriction tool. You install it on a device you own, it observes how you use that device, and it places limits on that use. Some of those limits you set yourself. Most are worked out automatically from your own behavior. Alongside that there is an assistant you can talk to, a set of scores and reports built from your activity, and optional social features. That is the whole of what we offer. Nothing here, in the app, in our marketing, or in anything the assistant says is a promise that you will use your phone less, feel better, or achieve any particular outcome.

Aegin is not a medical device, a clinical service, a mental-health service, or a substitute for professional advice, diagnosis, or treatment. It is not designed to diagnose, treat, cure, or prevent any condition, including any form of dependency or compulsive behavior. If something in your life needs clinical attention, Aegin is not the thing that will provide it.

Aegin is not a crisis line, a suicide-prevention service, or an emergency service. The assistant is automated software. Conversations are not watched in real time by a person, we cannot intervene in an emergency, and we will not contact emergency services for you. If you or someone else may be in danger, or you are having a mental-health emergency, stop and call your local emergency number or a crisis line. You can find one for your country at findahelpline.com.

If something you write to Aegin AI suggests you may be at risk of suicide or self-harm, it is built to answer with care, to stay away from anything that could encourage harm, and to point you to your local emergency services and to a crisis helpline for your country. It does this even when your AI usage limit has been reached. That is a safeguard. It does not make Aegin a crisis service.

Using Aegin, the assistant, or any supportive or companion feature does not create a therapeutic, counselling, medical, fiduciary, or professional relationship between you and us. These features exist for general self-reflection and convenience. Every decision you take on the back of them is yours, and you take it at your own risk.

You must be at least eighteen and legally able to enter a binding contract where you live. This floor applies everywhere we operate. It is set at eighteen partly because India’s Digital Personal Data Protection Act 2023 requires verifiable parental consent before the personal data of anyone under eighteen is processed, and we would rather not process that data at all. We may use age information from your app store or device, or a date of birth you give us, to check this, and we may close any account we believe belongs to someone under eighteen.

You must not be located in, ordinarily resident in, or acting on behalf of anyone in a country or territory subject to a comprehensive sanctions program that applies to us, and you must not appear on an applicable sanctions or denied-parties list.

One account, one person. Do not share your account, sell it, transfer it, or let anyone else sign in to it. Keep your credentials to yourself. Anything done through your account is treated as done by you, and you stay responsible for it until you tell us the account has been compromised. Write to support@aegin.live as soon as you suspect it. We act from the point we receive that, not backwards from it.

We limit how many devices, and which kinds, can be signed in to one account at the same time, and how often they can be swapped. Signing in on a new device can sign an earlier one out and remove that device’s history from your account.

The Aegin mobile app may refuse to run on a device or a build we cannot verify.

We may decline service to anyone, and we may suspend or close an account that does not meet the requirements in this section, without notice.

Limiting your device is the product. Some limits you create yourself, such as a scheduled focus window. Others are generated automatically from your own usage, and applied without asking you first. Both are ordinary operation, not a malfunction. By installing the app and granting the permissions it asks for, you authorize Aegin to apply limits to the device you are signed in on, to change them over time, and to enforce them without seeking your approval each time.

Automatic limits adapt to how you use your devices. They can follow a schedule, including overnight, and can apply on every device signed in to your account. What form a limit takes, which apps it covers, and when, is decided by Aegin.

The numbers behind an automatic limit are deliberately withheld. A limit you can plan around stops being a limit, so we do not publish the thresholds, budgets, scoring, timings, or escalation rules that produce a given outcome, we do not disclose them on request, and we are not required to explain any individual limit beyond telling you that one is in force and what it currently does. Schedules the app shows you, and limits you set yourself, are the exception.

You are not without recourse. You can ask Aegin to ease or lift a limit through the assistant, and the request is decided on its merits, automatically. How many requests you can make is limited and can change, and because asking uses Aegin AI, it may not be available while you are at your AI usage limit. We are not obliged to grant a request. Requests that are repeated, engineered, or made in bad faith may be refused outright and may count against later ones.

We may add, remove, retune, replace, pause, or restart any limit, mechanism, or escalation step at any time. We may do that for one account, one platform, one country, or everyone at once, and we may run trials in which different users get different settings. None of this requires notice to you.

Aegin restrains the person using it. Install it only on a device you own and control, and only for yourself. Do not use it to restrict, monitor, track, or coerce anyone else. It is not parental-control software, it is not employee-monitoring software, and it must not be used as either.

You stay responsible for your own access to your device and for anything a limit might get in the way of. Aegin is designed not to restrict emergency calling. Any other app can be limited, including one you rely on, and some features can also silence your device, calls included. Limits start and end on their own, at night too, and will sometimes land at an inconvenient moment. Do not set a limit on something you may urgently need, and keep another route to anything that matters: a second device, or removing the app, which you can do at any time from your device’s ordinary app-removal flow.

Aegin cannot reliably tell when you have an emergency, and a limit does not lift on its own because one has come up. Any way Aegin offers to lift a limit early is limited, can be refused, and may not be available, for example while you are offline. In an emergency, call your local emergency number. Do not use Aegin on a device you rely on for your own health or safety, or for someone in your care, such as one that runs an app for a medical device, unless you have another way to reach what you need that Aegin does not limit.

The blocking layer is built on capabilities provided by Apple, Google, Microsoft, your device manufacturer, and in some cases the apps and browsers being limited. On a computer, Aegin Desktop covers a locked site or app with its own window. Those capabilities change without our involvement and none of them are under our control. So a block can arrive late, miss entirely, stay in place after it should have ended, be undone by a system update, be killed by power management, or be beaten by someone determined enough to beat it. We do not warrant that any limit will hold, that it will start or end on time, or that it will behave the same way on two different devices.

To the fullest extent the law allows, and except for death or personal injury, we are not liable for what happens on either side of a block. That covers the message, call, notification, delivery, booking, deadline, or opportunity you missed because an app was blocked or your device was silenced, and it equally covers the hours you spent in an app because a limit failed to apply. If either outcome is unacceptable to you, Aegin is the wrong product and you should not install it.

You can withdraw the permissions the enforcement layer depends on at any time from your device’s own system settings, and you can uninstall the app whenever you like. Either will disable enforcement. Neither closes your account, and neither on its own cancels a paid subscription.

Aegin AI is software. When you write to the assistant you are writing to an automated system, not to a person. Nobody is reading in real time, nobody is waiting on the other end, and no human checks a reply before it reaches you unless you specifically ask us to review a decision.

AI output is generated probabilistically and it can be wrong. It can be confidently and fluently wrong, and an answer is no more reliable for being detailed or specific. Verify anything that matters before acting on it. Output is also not unique to you: another user asking a similar question may get a similar answer, and you gain no exclusive rights in what the model produces.

The assistant is not a doctor, therapist, lawyer, accountant, or financial adviser, and talking to it creates no professional relationship. Do not rely on it for a medical, legal, financial, employment, housing, insurance, immigration, or similarly consequential decision about yourself or anyone else. If you need that kind of advice, get it from someone qualified to give it. Where an answer touches a field like that, treat it as general information and take it to a professional.

We choose the models and providers behind Aegin AI, and we change them. Which model answers can differ between one message and the next, between tiers, between regions, and between users, and it can change with no notice. We do not promise a particular model, provider, response time, answer length, tone, feature, or standard of quality, and we do not promise that behavior you liked this month will still be there next month.

Aegin AI reads your behavioral history so it can answer in context. It is a first-party assistant, not a general-purpose chatbot, and we may limit what it will discuss, refuse subjects that fall outside the product, and change where those lines sit at any time.

Where the law requires that you be told when you are dealing with an automated system rather than a person, this section is that notice.

Every plan, Free and paid, gives you access to Aegin AI within usage limits. No plan is unlimited, and none has been advertised as unlimited.

How much you can use depends on your plan, the region your account is in, and how you use Aegin AI. Longer messages, longer conversations, more detailed requests, some features, and busy periods all use more. Limits run over more than one period, such as a day, a week and a month, and each one resets on its own schedule. Because no two requests are the same, we do not publish a fixed number of messages or any other fixed amount for a plan.

Usage limits differ from region to region, as prices do. The usage in a plan is set for the region your account is in and is in line with what that plan costs there, so the same plan can include more AI usage in one country than in another. Comparisons we show, such as how much more usage one plan has than another, compare plans in your region at the time and are approximate.

Where the app shows how much of a limit you have used, it is a guide. It is not a promised quantity or something you have bought. Usage you do not use does not carry over, has no cash value, and is not refunded, exchanged or paid out, including when you cancel or change plan or region.

When you reach a limit, Aegin AI is unavailable until that limit resets or you move to a plan with more usage. That can include features that rely on it, such as asking Aegin AI to ease a limit on your device, and limits already in force keep applying while you wait. A message that suggests you may be at risk of harming yourself is still answered with a pointer to crisis support. Reaching a limit is normal operation, not a fault, and is not grounds for a refund or a credit.

We can change usage limits at any time, including their size, the periods they run over and when they reset, for one account, one plan, one region or everyone, and unless the law requires notice we do not have to tell you first. We change them for reasons such as the cost and availability of the AI services we depend on, new or changed features, security, preventing abuse, keeping the service available to everyone, and legal or platform requirements. If a change permanently and materially reduces what a paid plan you hold includes, you can cancel under Changes to Aegin and these Terms below.

Separately, we may slow, queue, shorten, downgrade or refuse AI requests to protect capacity, respond to abuse, or meet a requirement placed on us by a provider. We may set a lower limit on an account whose usage is automated, abnormal for one person, or not ordinary personal use.

The Services are licensed for personal use by one person. Sharing an account, reselling access, or driving the assistant from a script, bot, agent, or another product breaches these Terms and we will act on it.

The Aegin Free tier is a permanent product, not a trial. There is no separate free-trial period for the paid tiers unless we run one and say so at the time. Free is what you get without paying. Pro and Max are what you get by paying.

Paid subscriptions are billed in advance, monthly or annually. Who bills you depends on where you bought. A subscription bought inside the iOS app is processed by Apple under the Apple Media Services Terms and Conditions. One bought inside the Android app is processed by Google under the Google Play Terms of Service. One bought on aegin.live is processed by whichever payment provider we use for your country, named at checkout and listed at /legal/privacy/recipients. Outside India, our order process on aegin.live is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders there. It takes the payment, charges any tax and pays out refunds. The billing cycle, currency, tax treatment, and billing entity are all confirmed at checkout before you pay, and the checkout page prevails over any figure shown elsewhere.

Subscriptions renew automatically at the end of each period at the then-current price unless you cancel before renewal. Cancelling is at least as easy as subscribing. A subscription bought on the web can be cancelled from your account settings on aegin.live at any time, with no phone call, no retention conversation, and no verification beyond proving the account is yours. A subscription bought through Apple or Google has to be cancelled in that platform’s own subscription settings, and under their terms we cannot cancel it for you. Cancelling stops the next renewal. You keep paid access until the end of the period you have already paid for.

For Indian card and UPI auto-renewals, the Reserve Bank of India’s e-mandate framework applies: you get a pre-debit notification at least twenty-four hours before each recurring charge, registering the mandate needs an additional factor of authentication, and any recurring charge above the RBI threshold in force at the time needs additional-factor authentication when it is taken. Your bank and the processor operate these mechanisms, not us.

Prices change. We may change our prices, adjust regional pricing, alter what each tier includes, add or retire tiers, and change which processor or currency applies in a given country. A price change to a subscription you already hold takes effect at your next renewal, never mid-period. Where your law requires it, including under the California Automatic Renewal Law (Business and Professions Code section 17602) and equivalent automatic-renewal and negative-option statutes, we will give you written notice between seven and thirty days before the change takes effect, stating the old amount, the new amount, and the date, and we will obtain any affirmative consent the law requires before charging the new price. For a subscription billed by Apple or Google, a price change also follows that store’s own notice and consent process.

Where tax applies, it is either included in the price shown or added when you pay, at the rate in force then.

If a payment fails we may retry it, pause paid features, or downgrade the account to Free until payment succeeds.

Aegin is not the same price everywhere. We set prices by country or region, so they differ between countries and currencies, and they can also differ between the App Store, Google Play and our website. We set them using things such as local purchasing power, currency, and the price points and fees of the stores and payment providers we sell through. The price that applies to you is the one shown at checkout, and the AI usage in your plan is set for the same region, as described under AI usage limits.

We decide which region your account belongs to, and we may review it at any time. You must not hide or misstate where you live to get a lower price or more usage, for example with a VPN or proxy, or with an app store account, payment method or billing details from another country.

If we find that your account is in the wrong region, or that someone tried to get around regional pricing, we may move the account to the right region, change the price from your next renewal, adjust your AI usage to match, or suspend or end the subscription. A subscription ended for this reason is not refunded unless the law says it must be.

If you move to another country, your price and your AI usage may change to that country’s from your next renewal. For a subscription bought through Apple or Google, the price follows the country of your store account, which only you and the store can change.

A lower price somewhere else, or through a different store, is not grounds for a refund, a credit or a price match. Prices shown in your local currency outside checkout are estimates. Your bank or card issuer may also charge its own currency conversion or overseas fees, which are between you and them.

We sometimes make offers, such as a discount, a coupon, a promotional price or an invite. Each one comes with its own conditions. Unless those say otherwise, an offer is for one person and one account, applies only in the places and through the channels where we make it, has no cash value, cannot be sold, transferred or combined with another offer, and ends when its stated period ends. When a promotional or introductory price ends, the subscription renews automatically at the standard price for your region unless you cancel before then.

We may change, end or refuse an offer at any time. We may take back an offer, or what it gave you, if we believe it was obtained by mistake, through more than one account, or against its conditions or these Terms.

Experience, levels, streaks, badges, ranks and the other scores in Aegin, and any bond you post with them, have no money value. They cannot be bought, sold, exchanged or transferred, and they are not your property. We may adjust, reset or remove them, including to correct an error or after a breach of these Terms. Once posted, a bond cannot be withdrawn, and what you staked on it is lost if you lose the bond.

Paid subscriptions are non-refundable. By paying, you confirm that the Free tier was available to you without charge and that you had the chance to evaluate Aegin through it before spending anything.

That rule gives way only in the following cases, and in each case only to the minimum extent required. First, where the Services are defective, materially different from how they were described, or not delivered, in which case the Defective or undelivered service section applies. Second, where your consumer-protection law gives you a right to a refund or to withdraw from the contract that cannot be waived, in which case we will honor it as far as it reaches. Third, where the platform you bought through issues a refund under its own mechanism, in which case that refund is theirs to grant and is not governed by these Terms.

Where you buy from within the European Union, the European Economic Area, or the United Kingdom, you expressly ask us to begin providing the paid service straight away, you accept that it is digital content or a digital service made available to you the moment payment is confirmed, and you accept that you lose the right of withdrawal under Directive 2011/83/EU and Directive (EU) 2019/770 once it has begun. This is presented at checkout and has to be accepted before the purchase can complete.

Outside those cases, all sales are final. We do not refund for change of mind, for a verdict you disliked, for output you found unhelpful, for forgetting to cancel, or for not using what you bought.

Nothing here stops us from issuing a refund or a credit voluntarily. If we do, it is a one-off, it is not an admission that we owed you anything, and it creates no entitlement for you or anyone else next time.

If the Services are materially defective or fail to deliver substantially what was described, email support@aegin.live within a reasonable time of the problem appearing and we will work in good faith to put it right. The remedies available, in order, are repairing the defect, granting equivalent access, and, where neither is practical, refunding the affected part of the billing period.

A verdict you disagree with is not a defect. Output you found unhelpful is not a defect. A limit that felt too strict is not a defect. An interruption while we deploy, patch, or scale is not a defect unless it is prolonged. Dissatisfaction with the product working the way it is meant to work is not a defect.

Where you bought a subscription through the Apple App Store, Google Play, or another platform that bills on our behalf, refunds are governed by that platform’s policy and processed by that platform. We cannot control, override, or add to their mechanism. Apple handles refunds at reportaproblem.apple.com. Google Play handles them at play.google.com/store/account/orderhistory.

For subscriptions billed on the web, eligibility is decided first by these Terms and the Refund Policy, then by the processor’s own rules. If you raise a chargeback with your card issuer we may dispute it. Contact us first. We can usually resolve a genuine problem faster than a bank can.

This section applies only if you obtained the Aegin app from the Apple App Store, and it is required by Apple.

This agreement is between you and us alone. Apple is not a party to it. We, not Apple, are solely responsible for the app and its content. Apple has no obligation to provide maintenance or support for the app.

If the app fails to conform to any applicable warranty, you may notify Apple and Apple will refund the purchase price of the app, if any. To the maximum extent permitted by law, Apple has no other warranty obligation whatsoever in respect of the app, and any other claim, loss, liability, damage, cost, or expense attributable to a failure to conform to a warranty is our responsibility.

We, not Apple, are responsible for addressing any claim by you or a third party relating to the app or your possession and use of it, including product-liability claims, any claim that the app fails to conform to a legal or regulatory requirement, and claims arising under consumer-protection or similar legislation, including in connection with the app’s use of the HealthKit and HomeKit frameworks where applicable. We, not Apple, are responsible for investigating, defending, settling, and discharging any third-party claim that the app or your use of it infringes that third party’s intellectual property rights.

You represent that you are not located in a country subject to a US Government embargo or designated by the US Government as a terrorist-supporting country, and that you are not listed on any US Government list of prohibited or restricted parties. You must comply with any applicable third-party terms when using the app.

Apple and its subsidiaries are third-party beneficiaries of these Terms and, on your acceptance of them, Apple has the right to enforce these Terms against you as a third-party beneficiary.

Aegin runs on automated decisions. Software decides whether to let you into a blocked app, how long a limit lasts, when to escalate, what your scores are, and how much of your AI usage a request consumes. Those decisions use your behavioral history and the context of the request, and they are taken without a person involved. By using the Services you consent to them being taken that way, because that is the only way the product functions.

These are decisions about your use of Aegin and nothing else. They are not decisions about credit, employment, housing, insurance, education, immigration, benefits, policing, or any other matter with legal effect outside the product, they are not designed or validated for any such use, and they must not be relied on, resold, or presented as if they were.

Reports about other people are decided the same way. Most are assessed and closed automatically. Anything serious, and anything the assessment is not confident about, goes to a person before anything happens, and every decision that restricts your messaging can be appealed to a person from the notice itself.

Where your law gives you the right to have an automated decision reviewed by a person, write to support@aegin.live and we will review it and tell you the outcome. Disagreeing with a verdict is not on its own a reason for review. A review does not extend to the parameters, weights, or thresholds behind the decision, which we do not disclose, for the reasons given in the Automated decision-making section of the Privacy Policy at /legal/privacy.

You keep whatever rights you already hold in what you write into Aegin. To run the product we need permission to handle it, so you grant us a worldwide, non-exclusive, royalty-free license, which we may pass on to the providers that process it for us, to host, store, copy, transmit, process, analyze, and display that content, and to create derived and de-identified data from it, for as long as we need it to operate, secure, and improve the Services. For any given piece of content the license ends when the content is deleted, except for copies sitting in backups until they rotate out and for de-identified data that can no longer be tied back to you.

Everything else is ours or our licensors’: the software, the models we build and train, the interface, the copy, the name, and the marks. While your account is in good standing you have a personal, revocable, non-transferable, non-sublicensable license to use the app for its intended purpose. Nothing further is granted, by implication, estoppel, or otherwise.

Some of what you share is public by design. Your username, name, photo and bio can be seen by anyone, including on your profile page on aegin.live, and anything you submit to a public tool on aegin.live, such as the Open Bench, can be published at a link anyone can open. Do not put anything there that you want kept private.

If you send us an idea, a suggestion, a bug report, or any other feedback, we may use it without restriction and without owing you anything for it. Do not send us anything you regard as confidential. That sentence is about ideas and suggestions. It does not widen what a rating of an assistant answer may contain, or how long the attached question and answer are kept. Those limits are in the Privacy Policy.

There is no tolerance for objectionable content or for abusive behaviour towards other people using Aegin. Using the Services means agreeing not to do any of the following. We decide whether something falls foul of this section, and where a breach is clear we act on it without warning.

Reverse-engineer, decompile, disassemble, tamper with, or work around the enforcement layer, the integrity checks, the metering, or any other access control.

Submit false context in a request, or otherwise try to manipulate, poison, or game an automated decision.

Access the Services through a bot, script, agent, scraper, emulator, or any automated means, or generate load that is not plausibly one person using an app.

Use output from the Services to train, fine-tune, evaluate, benchmark, or build a competing model, product, or dataset, or attempt to extract our prompts, model behavior, thresholds, or the way the system reasons.

Harass, threaten, defame, impersonate, stalk, or otherwise harm another person, whether through the assistant, the social features, or any other channel.

Use Aegin to restrict, monitor, or coerce another person, or install it on a device you do not own and control.

Put another person’s personal data into the assistant, including their messages, their health information, or anything else about them they have not agreed to you sharing.

Probe, scan, or test the security of the Services without our written permission, or interfere with their operation or with anyone else’s use of them.

Resell, sublicense, rent, or commercially exploit the Services or any part of them.

Use the Services for anything unlawful where you are, or in breach of the terms of any platform through which you obtained them.

You can report another person from their profile, from a conversation, or from any message they sent in a group. Reports are reviewed and you are told when yours has been closed. What we decided about the other person stays between us and them.

Aegin does not read your conversations. Messages between people who follow each other are not scanned at all. The one exception is a first message from someone you do not follow back, which is checked against a list of terms and moved to a separate requests folder if it matches. Once you report a conversation, we do read it, because we cannot judge a report without seeing what was reported.

Reports are assessed automatically, and the assessment decides what happens for most of them. Anything serious, and anything the automated assessment is not confident about, is decided by a person instead. We do this because a report waiting for a human for days is not a real safeguard, and because most reports have an obvious answer.

Where we act, the consequence is that you cannot send messages for a period of time. The first is short and it lengthens if it happens again, and it shortens again if it does not. This restriction applies to messaging alone. Your account, your data, your limits, your streak and every other part of Aegin carry on working, and we do not delete accounts over a message.

If you think a decision about you is wrong, there is an appeal on the notice itself. An appeal is read by a person, and where they disagree with the original decision the restriction is removed and the count against you is reset. You can appeal each decision once.

We may remove content, restrict messaging, suspend an account, or refuse service where the law requires it or where someone is being put at risk. Where a report suggests that a person may be in danger rather than at fault, we treat it as a welfare matter and no restriction is applied. Aegin is not a crisis service, and what is said about that under What Aegin is still applies.

We change the product continuously. Features appear, change shape, and get taken away. We may modify, suspend, restrict, or discontinue any part of the Services, any feature, any tier, or the whole thing, at any time, with or without notice, for one account, one platform, one country, or everyone. We may ship features that are incomplete, experimental, or labelled as such, and withdraw them again without explanation.

If a change permanently removes or materially reduces something in a paid tier you are currently paying for, tell us within thirty days of the change taking effect and you may cancel and receive a pro-rata refund of the unused part of the current billing period. That is your entire remedy for a change to the Services, and it does not apply to a temporary outage, a change to the Free tier, or a change we make because a platform, provider, or law required it. Where the law requires us to tell you about a change to the Services in advance, we will.

We may also update these Terms. The version in force is always at /legal/terms with the date it took effect. Where a change is material we will tell active subscribers by email or in the app before it takes effect. Using the Services after that date means you accept the new version. If you would rather not, stop using them and cancel. Where a change to these Terms materially disadvantages you as a paying subscriber, you can cancel before it takes effect and we will refund the unused part of the current billing period.

We may transfer this agreement, and the account and data that go with it, to another entity as part of a reorganization, merger, sale, or acquisition. You may not transfer yours to anyone.

You can close your account at any time from your settings. When you do, it enters a ninety-day restricted period: hidden from other users, all processing stopped, but still recoverable. Signing back in with your email or username and password inside those ninety days reverses the request and restores everything. If you do not come back, deletion is finalized at the end of the ninety days and the retention timelines in the Privacy Policy take over. The full process is at /legal/delete-account.

We may suspend or close your access at any time, with or without notice, for breach of these Terms, for conduct that puts other users or the Services at risk, or where the law requires it. Where we reasonably suspect fraud, abuse, a security risk, or payment reversal, we may suspend first and look into it afterwards. Where an account is closed for material breach, unused paid time is not refunded except where the law says it must be.

The provisions that by their nature should outlive this agreement do so, including All sales final, Your content and our software, Disclaimers and liability, Indemnity, Governing law and disputes, and this sentence.

The Services are provided "as is" and "as available", without warranty of any kind, express or implied, to the fullest extent the law allows. We do not warrant that they will be uninterrupted, timely, secure, or error-free, that limits will be enforced correctly or at all, that data will always be preserved, or that automated decisions will be free from error.

AI features generate output probabilistically and it may be inaccurate, incomplete, outdated, offensive, or wrong for your situation. To the fullest extent the law allows, we make no warranty as to the accuracy, reliability, completeness, timeliness, or fitness for any purpose of anything an AI feature produces, and you carry the whole of the risk of relying on it.

To the fullest extent the law allows, and except for death or personal injury, we are not liable for: anything that happened because an app was blocked or your device was silenced, because a limit failed to apply or did not start or end on time, or because a request to lift a limit was refused or unavailable; anything you did or did not do in reliance on AI output; any decision, verdict, score, or report generated by the Services; loss of data, profit, revenue, goodwill, opportunity, or anticipated savings; or any indirect, incidental, special, punitive, or consequential loss, however it arises.

To the fullest extent the law allows, our total liability arising out of or connected with your use of the Services, whether in contract, tort, statute, or otherwise, is capped at the greater of the amount you paid us in the twelve months before the event giving rise to the claim, or one hundred United States dollars or its local-currency equivalent.

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited, including liability for death or personal injury caused by negligence, for fraud, or under non-waivable consumer-protection or product-liability law. Some jurisdictions do not allow the exclusion of implied warranties or the limitation of certain damages, so parts of this section may not apply to you.

You will defend, indemnify, and hold us harmless against any claim, demand, loss, liability, or cost (including reasonable legal fees) arising out of your breach of these Terms, your misuse of the Services, content you submitted, or your use of the Services to affect another person or a device that is not yours. This does not apply to the extent the claim arises from our own breach or negligence.

Where you are a consumer and the law where you live does not permit an indemnity of this kind, this section does not apply to you.

These Terms are governed by the laws of India, without regard to conflict-of-laws principles. Subject to the arbitration provision below and to any right you have under your local consumer-protection law that cannot be waived, the Indian courts at our principal place of business have exclusive jurisdiction over any dispute arising out of or connected with these Terms or your use of the Services.

Before starting formal proceedings, both sides agree to try to resolve the dispute informally. Write to support@aegin.live setting out what the dispute is and what you want, and give us thirty days to respond. Most things end there.

Mandatory arbitration. Any dispute arising out of or in connection with these Terms or your use of the Services, including any question about the validity, scope, or enforceability of this arbitration provision, is to be resolved by binding individual arbitration under the Arbitration and Conciliation Act, 1996 (India), seated in Hyderabad, India, before a sole arbitrator appointed under the rules of a recognized institutional administrator. The award is final and binding. Each side bears its own costs unless the arbitrator orders otherwise. This provision is intended to be enforceable under the Federal Arbitration Act in the United States and under equivalent statutes elsewhere.

Class-action waiver. Disputes are brought in your individual capacity only. You waive any right to take part as a plaintiff or class member in a class, collective, consolidated, mass, or representative proceeding, and the arbitrator may not consolidate or arbitrate one.

India, consumer carve-out. Despite the two paragraphs above, if you are a consumer ordinarily resident in India you keep the right to bring proceedings under the Consumer Protection Act, 2019 before any competent District, State, or National Consumer Disputes Redressal Commission, and to take part in any class action recognized under that Act. For consumers ordinarily resident in India, arbitration is available only at the consumer’s election after a dispute has arisen and is never a precondition to any other remedy under Indian law. The Supreme Court of India has held that consumer disputes are not arbitrable absent the consumer’s post-dispute election, and that holding is preserved in full.

Where your consumer-protection law gives you a right that cannot be waived to bring proceedings in your local courts, to have a dispute decided under local law, or to take part in a class proceeding, that right is preserved to the extent the law requires.

Thirty-day opt-out, United States residents only. If you live in the United States you may opt out of the arbitration provision and the class-action waiver by writing to support@aegin.live within thirty days of first accepting these Terms. Include your account email and a clear statement that you are opting out of arbitration. Opting out changes nothing else in this agreement.

These Terms, together with the Privacy Policy and the Refund Policy, are the entire agreement between us about the Services, and they replace anything said or written beforehand.

If a provision is held unenforceable, it is cut back only as far as necessary and the rest stays in force. Not enforcing a right on one occasion does not waive it.

We are not liable for failure or delay caused by something outside our reasonable control, including outages at a hosting, model, payment, or platform provider, network failure, a change to a mobile operating system, an app-store decision, industrial action, natural disaster, war, or an act of government.

Aegin works with services run by other companies, such as app stores, sign-in providers, Apple Health, Health Connect and AI providers. Their own terms apply to your use of them, and we are not responsible for them.

Notices to you go to the email on your account or appear in the app, and are treated as received the day they are sent. Notices to us go to support@aegin.live, which is also our point of contact for users and for authorities, including under the EU Digital Services Act. We correspond in English.

Nothing in this agreement makes either of us the other’s agent, partner, employee, or joint venturer, and except where the Apple App Store terms section says otherwise, nobody other than you and us has any right to enforce it.

These Terms are written in English. A translation, if we ever provide one, is for convenience, and the English version governs.